FAQS

LOBBY HOURS

The lobby is open 9:00-12:00 and 4:00-9:00 PM daily.

OUR MISSION

Our Fort Collins hotel aims to cultivate a culture founded in the social aspect of travel while extending the warm hand of hospitality. We believe that traveling opens the eyes of the beholder to other cultures and leads to a more tolerant and peaceful world.

CHECK-IN/ CHECK-OUT

Check-out is 11:00 AM. Complimentary espresso and waffles available until 11:00 AM.

Check-in hours are 4:00-9:00 PM (MST). If you are unable to check-in by 9:00PM, please call our front desk to schedule an after-hours check-in with the overnight manager. Please contact and keep us updated if you have any problems with your travel schedule.

BOOKING POLICY

The full cost of the reservation is due at check-in, along with a government issued ID. Cash is accepted with a credit card on file, or a $50 refundable deposit. The hotel reserves the right to refuse any patron at any time for any reason. Website prices do not reflect local lodging tax.

IN REGARDS TO FURRY FRIENDS

Unfortunately, due to the garden atrium and potential guest allergies, we do not allow pets to stay. Emotional support animals are also NOT permitted; however, we encourage you to inquire about alternative lodging options!

CANCELLATION POLICY

We have a 24-hour cancellation policy. Guests who do not cancel prior to noon local time the day prior to arrival will be charged for the first-night stay and the remainder of their reservation will be canceled.

WE’VE GOT YOU COVERED!

No outside bedding, please.  We will provide all bedding, and linens.

CAN I GET A LIL’ R-E-S-P-E-C-T

Please keep shared areas clean and be respectful of fellow guests and neighbors. Sleeping is NOT permitted in any shared areas (tipi, TV room, atrium, etc.).

BE OUR GUEST

No outside visitors are permitted while the hotel lobby is closed from 9:00 PM to 9:00 AM. Must be at least 18 years old to make a reservation. No guests under 18 accepted with adult supervision.

PEACE! (AND QUIET)

Quiet hours are from 10:00 PM until 09:00 AM.

KEEP CALM AND SMOKE ON!

Cannabis use is permitted in our large “fire pit” tipi ONLY. Cigarettes are ONLY allowed at the stone table by the creek. There will be NO TOBACCO OR CANNABIS USE anywhere else on the property. SMOKING OF ANY KIND in the atrium and/or rooms will NOT BE TOLERATED and resultS in a $250 fine to the card on file.

ONLY YOU CAN PREVENT TIPI FIRES

Please respect and follow all rules posted in our large “fire pit” tipi. There is to be NO tobacco use in the tipi. No person under the age of 21 is allowed in the tipi. ID is required. Video recording is in progress.

BIKE RENTAL?

Bike rental is available at a day rate of $10 if back by 9:00 PM. Overnight rental is available for $20, to be returned by 11:00 AM the following morning. Complimentary locks, maps, and helmets are included.

DISTANCE TO OLD TOWN? CSU?

We are 2 miles to Old Town, and 1 mile to CSU campus and stadium.

LUGGAGE STORAGE

Arrange luggage storage if arriving outside of lobby hours. Contact our front desk for more information.

PHOTO SHOOTS

Photo shoots are welcome between the hours of 11:00 AM and 3:00 PM for a $100 refundable damage deposit, and copies of the photos taken in our space. We request that no more than 5 people be involved in the shoot at once. We do request the right to use any footage for marketing purposes. Access to rooms is not permitted. All areas utilized must be left in the same condition as prior to usage, or the deposit will not be returned.

GROUP RESERVATIONS

To make a group reservation of five or more rooms at our Fort Collins hotel, we require a 10 percent non-refundable deposit at the time of booking as well as a two-night minimum stay. The remaining balance is due 30 days before check-in. If you would like the Solarium to host your event; please email yourevent@solariumcolorado.com for pricing and availability.

STILL HAVE QUESTIONS?

Reception is open daily from 9:00 AM until 3:00 PM (MST) and again from 4:00 PM until 9:00 PM. Please leave us a voicemail or email (info@solariumcolorado.com) if you would like one of our staff members to give you a call back. We can’t wait for you to join us at the atrium! Check out our rooms and make a reservation today.

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